Gandhinagar : CM Dashboard, is the center which is helpful for the people of rural areas, who are in need to get basic facilities and it is one of the best feedback mechanism. Under the direct guidance of sensitive Chief Minister Vijay Rupani, CM Dashboard – public service center has been set up to get the actual feedback from the beneficiaries of public welfare schemes of Gujarat Government. Which is one of the best feedback mechanism so far. Through this dashboard center, in the last eleven months so far, a record-breaking response of more than two lakh, i.e. more than 18,000 urban and rural citizens per month, has been received in factual the form of feedback on the benefits of various public welfare schemes of the government. During the corona period in Gujarat, the Chief Minister Vijay Rupani had a direct one to one talk from the Jan Samvad Kendra about the treatment given to corona infected patients in various government hospitals and got the factual information of the government services received by them.
During the last 11 months, feedback was taken from the beneficiaries of more than 100 various public welfare schemes and services of the Gujarat Government through the public service center. These mainly include Mukhyamantri Atmanirbhar Package, Maa Amrutam Yojana, Widow Assistance, Krishi Rahat Package, Farmer Oriented Schemes under i-Farmer Portal, Public Food Distribution System, Mukhyamantri Yuva Swavalamban Yojana and various schemes of Social Welfare. Among the services provided under these schemes are OPD for hospital treatment, various services under Digital Gujarat such as income proof, caste proof, ration card related services, non-agricultural under I-Ora, permission for industrial purpose, premium under industrial enumeration as well as non-agricultural permission, e-dhara, city. Survey Notes, ODPS Permitted under map permission, e-town and GSRTC – bus service. In the early days of public service center, 15 Janmitras used to interact with an average of 500 beneficiaries every day, which has now increased to 1500. According to the CM, the satisfaction rate of the beneficiaries has been as high as 80 per cent from the one to one talk conducted from the public center service.
